Support Center
We're here to help you get the most out of your Ceerion vehicle. Find answers, resources, and support options below.
FAQs
Find quick answers to common questions about Ceerion vehicles, charging, maintenance, warranty, and more.
Documentation
Access technical manuals, user guides, maintenance schedules, and troubleshooting resources.
Contact Support
Reach out to our support team for personalized assistance with your vehicle or service needs.
Vehicle Information
Learn about your specific Ceerion model, including features, specifications, and use case guidance.
Quick Support Topics
Charging & Battery
Learn about optimal charging practices, battery maintenance, and extending your battery life in different climates.
View charging FAQs →Maintenance Schedule
Ceerion vehicles require 60% less maintenance than combustion engines. See recommended service intervals and what's covered under warranty.
View maintenance guide →Software Updates (OTA)
Your Ceerion receives over-the-air updates automatically. Learn how to check your software version and update history.
Learn about OTA updates →Warranty & Service
All Ceerion vehicles come with comprehensive warranty coverage. Find service centers, claim warranty service, or schedule maintenance.
Contact service team →IoT & Connectivity
Access your vehicle's dashboard, track location, monitor battery health, and receive diagnostic alerts through our IoT platform.
View IoT documentation →Emergency Support
If you're experiencing a breakdown or urgent technical issue with your vehicle, please contact our 24/7 emergency support line or use the emergency contact button in your vehicle's IoT dashboard.
Get Emergency Support